Booking Cancellation & Refund Policy
We believe in full transparency and flexibility when plans change. Learn about our hassle-free cancellation rules and refund processing timelines.
1. Cancellation Timelines & Charges
At Kota to Jaipur Cabs, we understand that travel plans can change unexpectedly. Our cancellation policy is structured to protect both our travelers and our driver partners:
| Cancellation Notice Time | Refund Amount | Cancellation Fee | |||
|---|---|---|---|---|---|
| Kota to Jaipur | ~240 km | ₹3,500 | ₹4,800 | ₹6,500 | |
| Kota to Ajmer | ~410 km | ₹5,200 | ₹7,500 | ₹9,800 | |
| Kota to Sanganer | ~260 km | ₹3,400 | ₹4,600 | ₹6,300 | |
| Jaipur to Kota | ~240 km | ₹3,500 | ₹4,800 | ₹6,500 | |
| Jaipur Airport to Kota | ~285 km | ₹3,600 | ₹4,900 | ₹6,600 | |
| Kota to Tonk | ~115 km | ₹2,200 | ₹3,200 | ₹4,500 | |
| Kota to Sawai Madhopur | ~40 km | ₹1,200 | ₹1,800 | ₹2,500 | |
| Kota to Bundi | ~90 km | ₹1,900 | ₹2,800 | ₹3,900 | |
| Kota to Dausa | ~260 km | ₹3,300 | ₹4,500 | ₹6,200 |
2. Driver On-Location Cancellations
If the cab driver has already arrived at your designated pickup address in Jaipur NCR or Kota and the ride is cancelled by the customer, the base dispatch fee will be deducted to compensate the driver for fuel and time.
3. Refund Processing Timeline
Approved refunds are processed back to the original payment source (UPI, Debit/Credit Card, or Net Banking) within 3 to 5 business days.
4. How to Request Cancellation
To cancel or reschedule your cab booking, simply call or WhatsApp our 24x7 helpline with your Booking ID: